Practice Better incident

Customer Support Delays

Minor Resolved View vendor source →

Practice Better experienced a minor incident on November 20, 2024 affecting Help Desk, lasting 20d 18h. The incident has been resolved; the full update timeline is below.

Started
Nov 20, 2024, 07:32 PM UTC
Resolved
Dec 11, 2024, 02:28 PM UTC
Duration
20d 18h
Detected by Pingoru
Nov 20, 2024, 07:32 PM UTC

Affected components

Help Desk

Update timeline

  1. monitoring Nov 20, 2024, 07:32 PM UTC

    Responses may be delayed due to a high volume of support tickets. A member of our team will be with you as soon as possible.

  2. resolved Dec 11, 2024, 02:28 PM UTC

    This incident has been resolved.