Practice Better experienced a notice incident on January 10, 2025 affecting Web Portal, lasting 5h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Web Portal
Update timeline
- investigating Jan 10, 2025, 04:59 PM UTC
We are investigating reports of degraded performance while accessing the web portal and mobile app. We will provide updates once more information is available.
- monitoring Jan 10, 2025, 06:20 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 10, 2025, 10:10 PM UTC
This issue is now resolved.