Practice Better incident

Claim.MD Disruption

Major Resolved View vendor source →

Practice Better experienced a major incident on January 31, 2025 affecting Claim.MD, lasting 2h 3m. The incident has been resolved; the full update timeline is below.

Started
Jan 31, 2025, 02:35 PM UTC
Resolved
Jan 31, 2025, 04:39 PM UTC
Duration
2h 3m
Detected by Pingoru
Jan 31, 2025, 02:35 PM UTC

Affected components

Claim.MD

Update timeline

  1. investigating Jan 31, 2025, 02:35 PM UTC

    We are currently experiencing trouble with our Claim.MD integration. We are investigating and will provide an update when it is available.

  2. monitoring Jan 31, 2025, 04:06 PM UTC

    A fix has been implemented and we are monitoring results.

  3. resolved Jan 31, 2025, 04:39 PM UTC

    The issue with our Claim.MD integration has been resolved. Thank you for your patience!