PPRO incident
BLIK OneClick | | Resolved Partial Service Degradation
PPRO experienced a major incident on May 1, 2026 affecting BLIK OneClick, lasting 6h 48m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 01, 2026, 05:52 AM UTC
The PPRO monitoring system has identified a Partial Service Degradation affecting BLIK OneClick. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
- identified May 01, 2026, 12:18 PM UTC
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
- identified May 01, 2026, 12:30 PM UTC
This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled.
- resolved May 01, 2026, 12:40 PM UTC
The service degradation affecting BLIK OneClick has been fully resolved by the PPRO engineering team. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.