PPRO incident

[External] eps | Raiffeisen Bankengruppe Österreich,HYPO Oberösterreich,Salzburg,Steiermark | Resolved Partial Service Degradation

Major Resolved View vendor source →

PPRO experienced a major incident on August 22, 2026 affecting eps, lasting 56m. The incident has been resolved; the full update timeline is below.

Started
Aug 22, 2026, 12:39 AM UTC
Resolved
Aug 22, 2026, 01:35 AM UTC
Duration
56m
Detected by Pingoru
Aug 22, 2026, 12:39 AM UTC

Affected components

eps

Update timeline

  1. identified Aug 22, 2026, 12:39 AM UTC

    This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.

  2. monitoring Aug 22, 2026, 01:31 AM UTC

    The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of eps extensively to ensure that performance remains stable before we formally conclude this incident.

  3. resolved Aug 22, 2026, 01:35 AM UTC

    The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.