PPRO incident

Wero | Refunds | Resolved Partial Service Degradation

Major Resolved View vendor source →

PPRO experienced a major incident on October 7, 2026 affecting Wero, lasting 1h 44m. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2026, 09:11 AM UTC
Resolved
Oct 07, 2026, 10:56 AM UTC
Duration
1h 44m
Detected by Pingoru
Oct 07, 2026, 09:11 AM UTC

Affected components

Wero

Update timeline

  1. identified Oct 07, 2026, 09:11 AM UTC

    This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled.

  2. monitoring Oct 07, 2026, 10:38 AM UTC

    The service degradation affecting Wero has reportedly been resolved. We are currently monitoring the recovery of Wero extensively to ensure that performance remains stable before we formally conclude this incident.

  3. resolved Oct 07, 2026, 10:56 AM UTC

    The service degradation affecting Wero has been fully resolved by the PPRO engineering team. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.