PPRO incident

Test ITSM | Test Only | Partial Service Degradation

Major Resolved View vendor source →

PPRO experienced a major incident on April 30, 2026, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Apr 30, 2026, 04:38 AM UTC
Resolved
Apr 30, 2026, 04:49 AM UTC
Duration
11m
Detected by Pingoru
Apr 30, 2026, 04:38 AM UTC

Update timeline

  1. investigating Apr 30, 2026, 04:38 AM UTC

    The PPRO monitoring system has identified a Partial Service Degradation affecting Test ITSM. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.

  2. identified Apr 30, 2026, 04:39 AM UTC

    This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled.