PPRO incident

[External] eps | | Partial Service Degradation

PPRO is currently experiencing a major incident affecting eps, which began 1h ago. The vendor's full update timeline is below.

Started
Jun 16, 2026, 09:31 AM UTC
Resolved
Ongoing
Duration
● 1h 17m
Detected by Pingoru
Jun 16, 2026, 09:31 AM UTC

Affected components

eps

Update timeline

  1. investigating Jun 16, 2026, 09:31 AM UTC

    The PPRO monitoring system has identified a Partial Service Degradation affecting eps. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.

  2. identified Jun 16, 2026, 09:35 AM UTC

    This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.

  3. monitoring Jun 16, 2026, 09:46 AM UTC

    The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of eps extensively to ensure that performance remains stable before we formally conclude this incident.