PPRO incident

[External] eps | Oberbank | BTV | BKS | Partial Service Degradation

PPRO experienced a major incident on September 4, 2026 affecting eps, lasting 1h 3m. The incident has been resolved; the full update timeline is below.

Started: Sep 04, 2026, 09:08 AM UTC
Resolved: Sep 04, 2026, 10:12 AM UTC
Duration: 1h 3m
Detected by Pingoru: Sep 04, 2026, 09:08 AM UTC

Affected components

eps

Update timeline

identified Sep 04, 2026, 09:08 AM UTC

This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
monitoring Sep 04, 2026, 09:43 AM UTC

The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of eps extensively to ensure that performance remains stable before we formally conclude this incident.
resolved Sep 04, 2026, 10:12 AM UTC

This incident has been resolved.