PPRO incident

[External] eps | Erste Bank und Sparkassen | Resolved Partial Service Degradation

Major Resolved View vendor source →

PPRO experienced a major incident on September 1, 2026 affecting eps, lasting 53m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2026, 07:19 AM UTC
Resolved
Sep 01, 2026, 08:12 AM UTC
Duration
53m
Detected by Pingoru
Sep 01, 2026, 07:19 AM UTC

Affected components

eps

Update timeline

  1. identified Sep 01, 2026, 07:19 AM UTC

    This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.

  2. monitoring Sep 01, 2026, 08:04 AM UTC

    The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of eps extensively to ensure that performance remains stable before we formally conclude this incident.

  3. resolved Sep 01, 2026, 08:12 AM UTC

    The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.