PPRO incident
[External] Bancontact | BNP PARIBAS FORTIS | Resolved Partial Service Degradation
PPRO experienced a major incident on April 8, 2026 affecting Bancontact, lasting 46m. The incident has been resolved; the full update timeline is below.
Affected components
Bancontact
Update timeline
- identified Apr 08, 2026, 11:21 PM UTC
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
- resolved Apr 09, 2026, 12:07 AM UTC
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.