PPRO incident

[External] Credit Card - Brazil | Gendigital | Resolved Partial Service Degradation

Major Resolved View vendor source →
Started
Apr 14, 2026, 03:07 AM UTC
Resolved
Apr 14, 2026, 03:21 AM UTC
Duration
14m
Detected by Pingoru
Apr 14, 2026, 03:07 AM UTC

Affected components

Credit Card - Brazil

Update timeline

  1. investigating Apr 14, 2026, 03:07 AM UTC

    The PPRO monitoring system has identified a Partial Service Degradation affecting Credit Card - Brazil. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.

  2. resolved Apr 14, 2026, 03:21 AM UTC

    The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

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