PPRO incident

MB multibanco | | Resolved Severe Service Degradation

Critical Resolved View vendor source →
Started
Apr 22, 2026, 12:08 AM UTC
Resolved
Apr 22, 2026, 03:26 AM UTC
Duration
3h 18m
Detected by Pingoru
Apr 22, 2026, 12:08 AM UTC

Affected components

MB multibanco

Update timeline

  1. investigating Apr 22, 2026, 12:08 AM UTC

    The PPRO monitoring system has identified a Partial Service Degradation affecting MB multibanco. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.

  2. identified Apr 22, 2026, 12:51 AM UTC

    This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled..

  3. resolved Apr 22, 2026, 03:26 AM UTC

    The service degradation affecting MB multibanco has been fully resolved by the PPRO engineering team. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

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