Affected components
Update timeline
- investigating Apr 20, 2026, 12:27 PM UTC
The PPRO monitoring system has identified a Severe Service Degradation affecting Twint. Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.
- identified Apr 20, 2026, 12:42 PM UTC
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
- monitoring Apr 20, 2026, 12:56 PM UTC
The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of Twint extensively to ensure that performance remains stable before we formally conclude this incident.
- resolved Apr 20, 2026, 01:13 PM UTC
The service degradation affecting Twint has been fully resolved by the PPRO engineering team. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
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