PowerSync experienced a major incident on January 17, 2024 affecting Dashboard, lasting 14h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Dashboard
Update timeline
- identified Jan 17, 2024, 11:51 AM UTC
We are observing an issue with new PowerSync instances failing to deploy. This appears to be related to an incident at an upstream cloud provider. The issue does not affect existing instances.
- monitoring Jan 17, 2024, 02:08 PM UTC
The upstream provider has implemented a fix, and we are seeing deploys succeed again. Intermittent deploy issues with new instances may still occur - we are monitoring the situation.
- resolved Jan 18, 2024, 02:43 AM UTC
The incident was resolved at our upstream cloud provider. New instances are deploying nominally.