PowerSync incident

Intermittent issues creating new instances

Notice Resolved View vendor source →

PowerSync experienced a notice incident on April 4, 2024 affecting Instance Deployments, lasting 16h 10m. The incident has been resolved; the full update timeline is below.

Started
Apr 04, 2024, 10:34 PM UTC
Resolved
Apr 05, 2024, 02:44 PM UTC
Duration
16h 10m
Detected by Pingoru
Apr 04, 2024, 10:34 PM UTC

Affected components

Instance Deployments

Update timeline

  1. investigating Apr 04, 2024, 10:34 PM UTC

    We've identified an issue where newly created instances that have successfully deployed are incorrectly displaying "Instance has not been deployed yet." in the dashboard.

  2. identified Apr 04, 2024, 10:52 PM UTC

    Our engineering team has identified an issue that is a likely cause of this problem. We are working on implementing a fix.

  3. monitoring Apr 05, 2024, 12:26 AM UTC

    Our engineers have rolled out a fix and we are monitoring performance.

  4. resolved Apr 05, 2024, 02:44 PM UTC

    This incident has been resolved.