PowerSync incident

Unable to deploy instances

Minor Resolved View vendor source →

PowerSync experienced a minor incident on July 9, 2024 affecting Instance Deployments, lasting 13h 2m. The incident has been resolved; the full update timeline is below.

Started
Jul 09, 2024, 04:13 AM UTC
Resolved
Jul 09, 2024, 05:16 PM UTC
Duration
13h 2m
Detected by Pingoru
Jul 09, 2024, 04:13 AM UTC

Affected components

Instance Deployments

Update timeline

  1. investigating Jul 09, 2024, 04:13 AM UTC

    We have received reports that in some cases deploying to an instance shows up as "Failed" in the deploy logs. A possible workaround is to redeploy the instance - it may be required to attempt this multiple times. We are currently investigating this issue. Replication and syncing of existing instances is unaffected.

  2. monitoring Jul 09, 2024, 10:53 AM UTC

    We have identified the issue and deployed a fix. This should fix the majority of deploy failures. A small number of deploys are still failing, and can be safely retried.

  3. resolved Jul 09, 2024, 05:16 PM UTC

    This incident has been resolved.