PowerSync incident

Dashboard failing to load

Major Resolved View vendor source →

PowerSync experienced a major incident on April 23, 2025 affecting Dashboard, lasting 12h 6m. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2025, 08:45 AM UTC
Resolved
Apr 23, 2025, 08:52 PM UTC
Duration
12h 6m
Detected by Pingoru
Apr 23, 2025, 08:45 AM UTC

Affected components

Dashboard

Update timeline

  1. investigating Apr 23, 2025, 09:45 AM UTC

    The dashboard is currently failing to load with a false "Disconnected" message. Our engineers are investigating.

  2. monitoring Apr 23, 2025, 11:19 AM UTC

    We implemented a fix and are monitoring results.

  3. resolved Apr 23, 2025, 08:52 PM UTC

    This incident has been resolved.