PowerSync experienced a critical incident on October 24, 2025 affecting Dashboard, lasting 1h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Dashboard
Update timeline
- investigating Oct 24, 2025, 04:34 PM UTC
Users trying to access their PowerSync Cloud Dashboard may encounter a "boot error" issue. PowerSync Service instances on PowerSync Cloud are unaffected. We are actively investigating.
- monitoring Oct 24, 2025, 04:54 PM UTC
The issue has been resolved and dashboard access has been restored. We are monitoring the performance to ensure the issue is fully resolved.
- resolved Oct 24, 2025, 06:25 PM UTC
This incident has been resolved.