PowerSync incident

Degraded performance on EU instances (PowerSync Cloud)

Minor Resolved View vendor source →

PowerSync experienced a minor incident on January 28, 2026 affecting PowerSync Service - EU Cluster, lasting 2h 28m. The incident has been resolved; the full update timeline is below.

Started
Jan 28, 2026, 05:55 PM UTC
Resolved
Jan 28, 2026, 08:24 PM UTC
Duration
2h 28m
Detected by Pingoru
Jan 28, 2026, 05:55 PM UTC

Affected components

PowerSync Service - EU Cluster

Update timeline

  1. investigating Jan 28, 2026, 05:55 PM UTC

    We are affected by an operational issue at an upstream provider and our team are investigating the impact on customers.

  2. monitoring Jan 28, 2026, 06:56 PM UTC

    The upstream provider has announced they've deployed a fix, are seeing significant signs of recovery and that they are expecting full resolution. We are also seeing signs of recovery and are monitoring progress.

  3. resolved Jan 28, 2026, 08:24 PM UTC

    This incident has been resolved.