PowerOutage.us incident

Incorrect data listed for Alabama Power

Resolved after 15 hours, on May 17, 2020.

postmortem May 20, 2020, 09:44 PM UTC

Alabama Power started reporting inaccurate data around 4:21 PM EDT. Alerts about the issue were placed on [PowerOutage.us](http://PowerOutage.us) around 4:35 PM EDT. We stopped importing their data around 4:55 PM EDT. The Utility was contacted and they fixed their systems around 7:00PM EDT allowing us to get correct data again. We began importing their corrected data around 7:30 PM EDT.

Started
May 17, 2020, 08:30 AM UTC
Resolved
May 17, 2020, 11:30 PM UTC
Duration
15h
Detected by Pingoru
May 17, 2020, 08:30 AM UTC

Update timeline

  1. resolved May 20, 2020, 09:43 PM UTC

    Alabama Power started reporting inaccurate data around 4:21 PM EDT

  2. postmortem May 20, 2020, 09:44 PM UTC

    Alabama Power started reporting inaccurate data around 4:21 PM EDT. Alerts about the issue were placed on [PowerOutage.us](http://PowerOutage.us) around 4:35 PM EDT. We stopped importing their data around 4:55 PM EDT. The Utility was contacted and they fixed their systems around 7:00PM EDT allowing us to get correct data again. We began importing their corrected data around 7:30 PM EDT.

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