Resolved after 4 hours 23 minutes, affecting Power Outage Site and Power Outage API, on August 30, 2020.
The global routing issue appears to be resolved. All our utility integrations are back up and running. If CenturyLink/Level3 post a postmortem we will add it to this incident.
Affected components
Update timeline
- investigating Aug 30, 2020, 10:52 AM UTC
PowerOutage.us is currently not updating, we are investigating.
- identified Aug 30, 2020, 11:21 AM UTC
There appears to be a large routing issue ongoing across the World Wide Web. We are working on implementing a work around to get some of our utility integrations back online. The site and API remain up and functioning, just with stale data.
- identified Aug 30, 2020, 11:44 AM UTC
The global routing issues continue, we have disabled a number of our utility integrations and are now intermittently updating some utility data. We continue to implement mitigations...
- identified Aug 30, 2020, 01:07 PM UTC
The global routing issues continue, PowerOutage.us is now updating the majority of utility data about every 20 minutes. We are looking for further mitigations, but this will be about as good as we can do while global routing issues persist.
- monitoring Aug 30, 2020, 03:04 PM UTC
The global routing issue appears to be resolved. We are working to bring back online the disabled utility integrations.
- resolved Aug 30, 2020, 03:15 PM UTC
The global routing issue appears to be resolved. All our utility integrations are back up and running. If CenturyLink/Level3 post a postmortem we will add it to this incident.
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