PowerOutage.us incident
Maps not loading on PowerOutage.us / PowerOutage.com
Resolved after 22 hours 37 minutes, affecting Power Outage Site, on July 21, 2022.
Azure has confirmed the issue and they are investigating on their end. We have seen limited impact to map load times from our work around so will mark this as resolved. You can check our discord for more follow ups: discord.gg/PRrqwe7dpD
Affected components
Update timeline
- identified Jul 21, 2022, 03:00 PM UTC
Maps are not loading on PowerOoutage.us / PowerOutage.com All underlining data is still flowing, APIs, Reporting, and Alerts are functioning fine. The issue apears to be an expired CERT within the Azure CDN we are using to load the map geometry data. An Emergency Deployment in progress to temporally stop using azure CDN for loading map geometry
- monitoring Jul 21, 2022, 03:14 PM UTC
We have updated the site to not use the Azure CDN for now to load the map geometry, and maps are again loading. Load times for the maps may be longer than usual. We are investigating the underlining issue with Azure CDN.
- resolved Jul 22, 2022, 03:38 AM UTC
Azure has confirmed the issue and they are investigating on their end. We have seen limited impact to map load times from our work around so will mark this as resolved. You can check our discord for more follow ups: discord.gg/PRrqwe7dpD
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