Power Home Remodeling incident

Unused service shutdown

Resolved after 3 hours 37 minutes, on May 3, 2016.

completed May 03, 2016, 03:38 PM UTC

All nodes are shut down

Started
May 03, 2016, 12:01 PM UTC
Resolved
May 03, 2016, 03:38 PM UTC
Duration
3h 37m
Detected by Pingoru
May 03, 2016, 12:01 PM UTC

Update timeline

  1. scheduled May 03, 2016, 12:01 PM UTC

    A selection of unused servers will be shut down during this maintenance period. No alerts are expected. Immediately report any complaints of downtime that are suspected to be a result. The nodes to be shut down are: puppetmaster.powerhrg.com (PM1) njabber.powerhrg.com pa-ch-ldap1.powerhrg.com pa-ch-ldap2.powerhrg.com pa-cv-ldap1.mydatainmotion.com nmemcached1.powerhrg.com nmemcached2.powerhrg.com pa-ch-ncall-loop.powerhrg.com t1nmemcached1.powerhrg.com pa-cv-qat-nmemcached01.mydatainmotion.com pa-cv-qat-nredis01.mydatainmotion.com pa-cv-qat-nws02.mydatainmotion.com nredis1.powerhrg.com gsp.powerhrg.com dhcp1.powerhrg.com dhcp2.powerhrg.com

  2. scheduled May 03, 2016, 01:59 PM UTC

    Maintenance will begin as scheduled in 60 minutes.

  3. in progress May 03, 2016, 03:00 PM UTC

    These nodes are being silenced in PRTG and shut down one-by-one.

  4. monitoring May 03, 2016, 03:33 PM UTC

    All serviced which could be identified as being up have been shut down. Some nodes were not found: * dhcp2.powerhrg.com * pa-cv-qat-nws02.mydatainmotion.com * pa-cv-qat-nmemcached01.mydatainmotion.com * pa-cv-ldap1.mydatainmotion.com We're attempting to confirm that these nodes are indeed already shut down.

  5. completed May 03, 2016, 03:38 PM UTC

    All nodes are shut down

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