Resolved after 21 minutes, affecting US Cloud 🇺🇸 (App (Web & Desktop)), on August 17, 2026.
The issue has been resolved, and service has returned to normal. We will continue monitoring as part of our standard post-incident process.
Affected components
Update timeline
- investigating Aug 17, 2026, 04:42 PM UTC
We’re investigating an issue causing parts of the product to be inaccessible. Some users may see errors loading specific pages or actions.
- identified Aug 17, 2026, 04:51 PM UTC
We have identified the issue and are rolling out a fix
- investigating Aug 17, 2026, 04:56 PM UTC
We’re investigating an issue causing parts of the product to be inaccessible. Some users may see errors loading specific pages or actions.
- investigating Aug 17, 2026, 04:58 PM UTC
We’re investigating an issue causing parts of the product to be inaccessible. Some users may see errors loading specific pages or actions.
- monitoring Aug 17, 2026, 05:19 PM UTC
The issue has been resolved, and service has returned to normal. We will continue monitoring as part of our standard post-incident process.
- resolved Aug 17, 2026, 06:05 PM UTC
The incident has been resolved
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