Resolved after 1 day 3 hours, on August 31, 2026.
Queries have returned to normal. We have identified the cause and are working on a fix to prevent the issue from occurring again.
Update timeline
- investigating Aug 31, 2026, 11:57 PM UTC
We’ve identified an issue affecting analytics queries (timeouts and/or failures). Dashboards, insights, and other query-driven views may be slow or unavailable.
- monitoring Sep 01, 2026, 04:02 AM UTC
We've load-shed the traffic spikes and the latency has come down and the errors have decreased. Still investigating the potential culprits of the spike in the first place.
- resolved Sep 02, 2026, 03:32 AM UTC
Queries have returned to normal. We have identified the cause and are working on a fix to prevent the issue from occurring again.
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