PostHog incident

Application: elevated Scout API error rates

Resolved after 1 hour 14 minutes, affecting EU Cloud 🇪🇺 (Cloud AI Agents) and US Cloud 🇺🇸 (Cloud AI Agents), on September 2, 2026.

monitoring Sep 02, 2026, 08:15 AM UTC

We’re investigating elevated API error rates impacting parts of the application.

Started
Sep 02, 2026, 07:37 AM UTC
Resolved
Sep 02, 2026, 08:51 AM UTC
Duration
1h 14m
Detected by Pingoru
Sep 02, 2026, 07:37 AM UTC

Affected components

EU Cloud 🇪🇺 (Cloud AI Agents)US Cloud 🇺🇸 (Cloud AI Agents)

Update timeline

  1. investigating Sep 02, 2026, 07:37 AM UTC

    We’re investigating elevated Scout API error rates impacting parts of the application.

  2. identified Sep 02, 2026, 08:10 AM UTC

    We’re investigating elevated API error rates impacting parts of the application.

  3. monitoring Sep 02, 2026, 08:15 AM UTC

    We’re investigating elevated API error rates impacting parts of the application.

  4. resolved Sep 02, 2026, 08:51 AM UTC

    We identified and reverted the PR that triggered elevated API errors in Scouts.

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