PostHog incident

PostHog AI, PostHog Desktop, Cloud Agents: elevated API error rates

Resolved after 1 hour 3 minutes, affecting EU Cloud 🇪🇺 (Cloud AI Agents) and US Cloud 🇺🇸 (Cloud AI Agents), on September 2, 2026.

monitoring Sep 02, 2026, 03:44 PM UTC

A fix has been implemented and deployed. We are actively monitoring for updates.

Started
Sep 02, 2026, 03:28 PM UTC
Resolved
Sep 02, 2026, 04:32 PM UTC
Duration
1h 3m
Detected by Pingoru
Sep 02, 2026, 03:28 PM UTC

Affected components

EU Cloud 🇪🇺 (Cloud AI Agents)US Cloud 🇺🇸 (Cloud AI Agents)

Update timeline

  1. investigating Sep 02, 2026, 03:28 PM UTC

    We’re investigating elevated API error rates impacting PostHog AI, PostHog Desktop and Cloud Agents.

  2. monitoring Sep 02, 2026, 03:44 PM UTC

    A fix has been implemented and deployed. We are actively monitoring for updates.

  3. resolved Sep 02, 2026, 04:32 PM UTC

    Traffic has resumed back to normal.

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