Posh AI incident

Posh Portal Content Studio: Trouble Loading Intents

Major Resolved View vendor source →

Posh AI experienced a major incident on January 3, 2024 affecting Posh Portal, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Jan 03, 2024, 09:05 PM UTC
Resolved
Jan 03, 2024, 09:22 PM UTC
Duration
16m
Detected by Pingoru
Jan 03, 2024, 09:05 PM UTC

Affected components

Posh Portal

Update timeline

  1. investigating Jan 03, 2024, 09:05 PM UTC

    We are currently investigating an issue with the Content Studio page of the Posh Portal with intents not loading properly. Bot performance is NOT impacted.

  2. monitoring Jan 03, 2024, 09:19 PM UTC

    A fix has been implemented and we are continuing to monitor.

  3. resolved Jan 03, 2024, 09:22 PM UTC

    The Posh Portal Content Studio is now functioning as expected again.