Posh AI incident

Posh Portal Content Studio is Down - Bots are NOT Impacted

Major Resolved View vendor source →

Posh AI experienced a major incident on February 27, 2024 affecting Posh Portal, lasting 1h 53m. The incident has been resolved; the full update timeline is below.

Started
Feb 27, 2024, 04:33 PM UTC
Resolved
Feb 27, 2024, 06:27 PM UTC
Duration
1h 53m
Detected by Pingoru
Feb 27, 2024, 04:33 PM UTC

Affected components

Posh Portal

Update timeline

  1. investigating Feb 27, 2024, 04:33 PM UTC

    The Content Studio page of the Posh Portal is experiencing issues. We are investigating. No bots are impacted - all bots are functioning normally.

  2. identified Feb 27, 2024, 04:52 PM UTC

    We are working on a fix to the Content Studio, and some functionality has already returned.

  3. monitoring Feb 27, 2024, 05:50 PM UTC

    Content Studio is now functioning as expected. We are monitoring for any additional issues, but believe this has been rectified.

  4. resolved Feb 27, 2024, 06:27 PM UTC

    No further issues with the Content Studio have been seen, so we are closing this incident.