Posh AI experienced a critical incident on October 8, 2024 affecting Knowledge Assistants, lasting 1h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Knowledge Assistants
Update timeline
- identified Oct 08, 2024, 03:41 PM UTC
An issue has been identified that is causing KA searches to fail. We are working on a fix now and will update this incident again within an hour, or sooner if there is a change in status.
- monitoring Oct 08, 2024, 03:54 PM UTC
We have implemented a fix and are monitoring to assure that all searches are now working.
- resolved Oct 08, 2024, 04:58 PM UTC
This incident has been resolved.