Posh AI experienced a major incident on June 12, 2025 affecting Posh Portal and Voice Assistants and 1 more component, lasting 1h 54m. The incident has been resolved; the full update timeline is below.
Affected components
Posh PortalVoice AssistantsDigital AssistantsPosh AnswersKnowledge Assistants
Update timeline
- investigating Jun 12, 2025, 06:42 PM UTC
Our cloud provider is currently experiencing wide-spread latency and network-related issues across all of their customers. The Posh platform is experiencing degraded performance.
- monitoring Jun 12, 2025, 07:39 PM UTC
Our cloud provider has advised that all services have recovered. We are continuing to monitor to be sure this is the case.
- resolved Jun 12, 2025, 08:36 PM UTC
This is now resolved, there have been no signs of the earlier issues for the last hour.