Posh AI incident

Symitar EASE clients experiencing issues with banking functionality

Minor Resolved View vendor source →

Posh AI experienced a minor incident on October 2, 2025 affecting Voice Assistants, lasting 1h 57m. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2025, 01:24 AM UTC
Resolved
Oct 02, 2025, 03:22 AM UTC
Duration
1h 57m
Detected by Pingoru
Oct 02, 2025, 01:24 AM UTC

Affected components

Voice Assistants

Update timeline

  1. investigating Oct 02, 2025, 01:24 AM UTC

    Posh is getting connection timeout from EASE API and it's impacting the banking functionality. We opened a ticket with EASE for more information and waiting for updates.

  2. resolved Oct 02, 2025, 03:22 AM UTC

    This incident has been resolved.