Posh AI incident

Posh Answers and Knowledge Assistant searches are failing

Major Resolved View vendor source →

Posh AI experienced a major incident on November 20, 2025 affecting Posh Answers and Knowledge Assistants, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Nov 20, 2025, 05:19 PM UTC
Resolved
Nov 20, 2025, 05:45 PM UTC
Duration
26m
Detected by Pingoru
Nov 20, 2025, 05:19 PM UTC

Affected components

Posh AnswersKnowledge Assistants

Update timeline

  1. investigating Nov 20, 2025, 05:19 PM UTC

    We are currently investigating this issue.

  2. identified Nov 20, 2025, 05:23 PM UTC

    We identified the issue and engineers are working on a fix.

  3. resolved Nov 20, 2025, 05:45 PM UTC

    The products are now functioning normally.