Resolved after 20 days 4 hours, affecting Portal Access and POS Portal API and 1 more, on October 10, 2018.
Dear Valued Client, We have received notification from both carriers, UPS and FedEx regarding the precautions they are taking in regards to Hurricane Michael. We have included a link to both service alerts below for additional details. Please note, this does not impact POS Portal, and we will continue to ship all packages without interruption; however, based on the shipping region of your order, you may experience delivery delays in some areas of the country. UPS: https://www.ups.com/us/en/service-alerts.page?id=alert1 FEDEX: https://www.fedex.com/en-us/service-alerts.html
Affected components
Update timeline
- monitoring Oct 10, 2018, 04:02 PM UTC
Dear Valued Client, We have received notification from both carriers, UPS and FedEx regarding the precautions they are taking in regards to Hurricane Michael. We have included a link to both service alerts below for additional details. Please note, this does not impact POS Portal, and we will continue to ship all packages without interruption; however, based on the shipping region of your order, you may experience delivery delays in some areas of the country. UPS: https://www.ups.com/us/en/service-alerts.page?id=alert1 FEDEX: https://www.fedex.com/en-us/service-alerts.html
- resolved Oct 30, 2018, 08:13 PM UTC
This incident has been resolved.
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