Resolved after 2 days 8 hours, affecting Portal Access, on November 5, 2018.
All MCC reports were generated and no further issues have been reported. Closing this incident.
Affected components
Update timeline
- investigating Nov 05, 2018, 02:18 PM UTC
Merchant Control Center (MCC) reporting is unavailable. We are investigating the issue.
- identified Nov 07, 2018, 12:12 AM UTC
We have identified the issue. This will require some maintenance work which may degrade the performance of the system. The maintenance will be between 1:00 AM and 3:00 AM PST on 11/7/2018. MCC will still be available during this time.
- monitoring Nov 07, 2018, 12:00 PM UTC
All maintenance has been completed. We are monitoring the systems.
- resolved Nov 07, 2018, 10:44 PM UTC
All MCC reports were generated and no further issues have been reported. Closing this incident.
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