POS Portal incident

UPS's Address validation is "Service Temporarily Unavailable.

Resolved after 8 hours 18 minutes, affecting POS Portal API, on November 9, 2018.

identified Nov 09, 2018, 06:47 PM UTC

A issue with one of the service providers is currently causing issues with placing orders within Portal Access. We are monitoring the system and will provide updates.

Started: Nov 09, 2018, 06:47 PM UTC
Resolved: Nov 10, 2018, 03:05 AM UTC
Duration: 8h 18m
Detected by Pingoru: Nov 09, 2018, 06:47 PM UTC

Affected components

POS Portal API

Update timeline

identified Nov 09, 2018, 06:47 PM UTC

A issue with one of the service providers is currently causing issues with placing orders within Portal Access. We are monitoring the system and will provide updates.
resolved Nov 10, 2018, 03:05 AM UTC

The service has been restored.

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