Resolved after 1 hour 8 minutes, affecting POS Portal Call Center, on November 27, 2018.
The issue has been resolved. All phones are starting to come back up. We are monitoring to validate stability.
Affected components
POS Portal Call Center
Update timeline
- identified Nov 27, 2018, 06:16 PM UTC
We are currently experiencing issues with our phone system. We are working to resolve and will post updates during this issue.
- monitoring Nov 27, 2018, 06:41 PM UTC
The issue has been resolved. All phones are starting to come back up. We are monitoring to validate stability.
- resolved Nov 27, 2018, 07:25 PM UTC
The issue has been resolved. A recap will be provided within 24 hours.
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