POS Portal incident

Merchant Control Center Degraded performance

Resolved after 4 hours 2 minutes, affecting Portal Access, on January 28, 2020.

resolved Jan 28, 2020, 11:17 PM UTC

We have identified the root cause and have implemented a short term fix to resolve the system issue. The application team is currently working on a long term solution.

Started
Jan 28, 2020, 07:15 PM UTC
Resolved
Jan 28, 2020, 11:17 PM UTC
Duration
4h 2m
Detected by Pingoru
Jan 28, 2020, 07:15 PM UTC

Affected components

Portal Access

Update timeline

  1. investigating Jan 28, 2020, 07:15 PM UTC

    We are currently investigating this issue.

  2. resolved Jan 28, 2020, 11:17 PM UTC

    We have identified the root cause and have implemented a short term fix to resolve the system issue. The application team is currently working on a long term solution.

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