POS Portal incident
Degraded performance across all internal platforms.
Minor Vendor's status page →
Resolved after 3 hours 13 minutes, affecting Portal Access and POS Portal API and 1 more, on March 25, 2020.
The issue has been identified and a fix is being implemented.
Affected components
Portal AccessPOS Portal APIeCommerce - buy.posportal.comeCommerce - Merchant DirectWarehouse Mgmt System (Win32)POS Portal CRM Salesforce.comPOS Portal Call CenterUPS Shipping - Third Party APIFedEx Shipping - Third Party APITax Certificate Mgmt - Third Party API
Update timeline
- investigating Mar 25, 2020, 11:41 AM UTC
We are currently investigating this issue.
- identified Mar 25, 2020, 01:58 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Mar 25, 2020, 02:55 PM UTC
This incident has been resolved.
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