POS Portal incident

Reseller eCommerce Outage

Resolved after 22 minutes, affecting eCommerce - Merchant Direct, on May 19, 2020.

monitoring May 19, 2020, 10:47 PM UTC

We are continuing to monitor for any further issues.

Started
May 19, 2020, 10:42 PM UTC
Resolved
May 19, 2020, 11:05 PM UTC
Duration
22m
Detected by Pingoru
May 19, 2020, 10:42 PM UTC

Affected components

eCommerce - Merchant Direct

Update timeline

  1. investigating May 19, 2020, 10:42 PM UTC

    We are currently investigating this issue.

  2. monitoring May 19, 2020, 10:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring May 19, 2020, 10:47 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved May 19, 2020, 11:05 PM UTC

    This incident has been resolved.

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