POS Portal incident

System Unavailable

Resolved after 58 days 4 hours, affecting Portal Access and POS Portal API and 1 more, on May 14, 2023.

identified May 15, 2023, 06:24 PM UTC

We are continuing to work on this issue.

Started: May 14, 2023, 05:50 PM UTC
Resolved: Jul 11, 2023, 10:48 PM UTC
Duration: 58d 4h
Detected by Pingoru: May 14, 2023, 05:50 PM UTC

Affected components

Portal AccessPOS Portal APIeCommerce - buy.posportal.comeCommerce - Merchant DirectWarehouse Mgmt System (Win32)POS Portal Call CenterPOS Portal - Central Office NetworkPOS Portal - KY Warehouse NetworkPOS Portal - CA Warehouse Network

Update timeline

investigating May 14, 2023, 05:50 PM UTC

We are currently investigating this issue.
identified May 15, 2023, 03:44 PM UTC

We are continuing to work on this issue.
identified May 15, 2023, 04:34 PM UTC

We are continuing to work on this issue.
identified May 15, 2023, 06:24 PM UTC

We are continuing to work on this issue.
resolved Jul 11, 2023, 10:48 PM UTC

This incident has been resolved.

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