Resolved after 36 minutes, on May 13, 2025.
Upstream provider confirmed no issues on their end. Investigation continues.
Update timeline
- investigating May 13, 2025, 09:55 AM UTC
We are currently experiencing connectivity issues. This outage is affecting all on-prem services.
- investigating May 13, 2025, 10:09 AM UTC
Network connectivity has returned to normal. We're investigating root cause.
- monitoring May 13, 2025, 10:09 AM UTC
Upstream provider confirmed no issues on their end. Investigation continues.
- resolved May 13, 2025, 10:31 AM UTC
The incident is resolved
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