Ongoing since 12:55 PM UTC, affecting America and Europe and 1 more.
As part of our ongoing commitment to provide the best possible service, Portnox will be updating backed services and routing used for AgentP communication with Portnox Cloud Organizations will be migrated based on following schedule: 12 Nov 2026 - organizations with 100 Agents and fewer 19 Nov 2026 - organizations with 1000 Agents and fewer 24 Nov 2026 - all organizations Changes to the infrastructure will be applied between 0:00AM CST and 01:AM CST. Expected Impact A brief service interruption lasting no more than a few minutes is possible during the upgrade, although an interruption is not anticipated. No action is required from customers. If you experience any issues following the update, please contact our Support team at [email protected] or visit Support portal.
Affected components
Update timeline
- investigating Nov 10, 2026, 12:55 PM UTC
As part of our ongoing commitment to provide the best possible service, Portnox will be updating backed services and routing used for AgentP communication with Portnox Cloud Organizations will be migrated based on following schedule: 12 Nov 2026 - organizations with 100 Agents and fewer 19 Nov 2026 - organizations with 1000 Agents and fewer 24 Nov 2026 - all organizations Changes to the infrastructure will be applied between 0:00AM CST and 01:AM CST. Expected Impact A brief service interruption lasting no more than a few minutes is possible during the upgrade, although an interruption is not anticipated. No action is required from customers. If you experience any issues following the update, please contact our Support team at [email protected] or visit Support portal.
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