Portal Labs incident

Get /assets is responding with Unsupported Chain

Resolved after 42 minutes, on July 8, 2026.

monitoring Jul 08, 2026, 09:59 PM UTC

We implemented a fix and are currently monitoring the result..

Started
Jul 08, 2026, 09:23 PM UTC
Resolved
Jul 08, 2026, 10:06 PM UTC
Duration
42m
Detected by Pingoru
Jul 08, 2026, 09:23 PM UTC

Update timeline

  1. identified Jul 08, 2026, 09:23 PM UTC

    The Client API endpoint \`/api/v3/clients/me/chains/{chainId}/assets\` is returning \`Unsupported Chain\` for valid chains. We are working on a fix for this incident..

  2. monitoring Jul 08, 2026, 09:59 PM UTC

    We implemented a fix and are currently monitoring the result..

  3. resolved Jul 08, 2026, 10:06 PM UTC

    This incident has been resolved..

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