Login Issues in EU
Timeline · 2 updates
- monitoring Oct 07, 2026, 09:31 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 07, 2026, 09:43 AM UTC
This incident has been resolved.
Port had 55 outages in the last 2 years totaling 56h 8m of downtime — averaging 2.3 incidents per month.
There were 55 Port outages since October 9, 2025 totaling 56h 8m of downtime. Each is summarised below — incident details, duration, and resolution information.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating an issue accessing Port from the UI and the API. Attempts to login to Port through the UI or make requests to Port API in EU might fail for certain organizations at this time
We identified a suspected cause for the issue and applied remidiation. The system is now recovering and we'll update again when we confirm full stability
We identified the issue, monitoring. All flows seems back to normal
System stable
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
We've deployed a fix and taken several corrective actions. Early signs are positive, and we're now monitoring closely to confirm full recovery.
We are continuing to monitor for any further issues.
We are continuing to monitor for any further issues.
Additional fixes and resource increases have been applied since we moved to monitoring. This has reduced the lag, but processing is not yet fully caught up. We're continuing to actively work the issue and will share another update soon.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
A fix has been deployed, and Ocean installations will gradually be updated to the fixed version. To get the fix faster, you can run a re-sync on the affected integration installation.
This incident has been resolved.
Between 08:55–09:15 UTC, some integration resyncs experienced delayed or failed data ingestion in our production environments. Affected integrations may have shown partial or slower sync progress during this window. Recovery work is in progress and may cause additional short-term latency as we replay affected work. We will update this page as we confirm recovery.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are investigating reports of delayed or failed Ocean integration processing. Some resyncs and live events may be slower than usual or require retries. Our team has identified infrastructure instability and is working to restore stable processing. We are still investigating the underlying cause and will share updates as we learn more. We apologize for the disruption and appreciate your patience.
The team has deployed a fix and monitoring the environment
A fix was deployed and the integrations data processing is stable
The issue has been identified and a fix is being implemented.
We are continuing to work on a fix for this issue.
The APIs looks good
Seem like the AI working well as well Still monitoring before setting as Resolved
All APIs looks stable and fine marking as Resolved
We are currently investigating an issue preventing data from loading in the usage dashboard page All other Port functionality remains available
The issue is resolved, usage dashboards will now work as expected
We have identified an issue with viewing audit logs in the UI and are working on a fix
A fix has been implemented, and audit logs are working again via the UI. We are monitoring the system to ensure stability.
This incident has been resolved.
We have identified an issue with connecting to the EU MCP server, and are working on a fix.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We have identified an issue with CRUD operations on integrations hosted on Port infrastructure, and are working on a fix. Existing integrations continue to operate normally.
A fix has been implemented, and CRUD operations are working as expected.
This incident has been resolved.
The issue has been identified and affects async Webhook invocations that times out in actions and automations.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
There is some delay in automations triggering, we are investigating ways to consume the lag faster
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
The issue is identified only on triggering GitHub workflows via Ocean. We are working on a potential fix.
A potential fix is being deployed
Fix has been deployed, customers that has the issue can run a resync or update the GitHub Ocean to version v5.5.25. Once version is updated, actions with GitHub Workflow invocation should run as expected.
We have identified and fixed the issue in version v5.5.25 in GitHub Ocean. To apply the fix, update to that version in your GitHub Ocean integration. Hosted integrations will get automatically updated on the next scheduled or manual resync.
e are currently investigating an issue where members are unable to access or use Port AI. Our engineering team is actively looking into the root cause to restore service as quickly as possible.
We are continuing to work on a fix for this issue.
This incident has been resolved.
We have identified an issue with user login to the system, and are working on a fix. API operations remain available. This incident is only related to UI access.
We are continuing to work on a fix for this issue.
We are continuing to work on a fix for this issue.
We have deployed a fix, monitoring.
Incident resolved
Due to an issue with Port's 3rd party login provider, logins to Port's web UI in the EU are currently experiencing issues. Port's API and all other functionality remains online.
We are continuing to investigate this issue.
Our 3rd party login provider is recovering slowly, Web UI logins might still fail during this time for some users
The issue is now fully resolved by the third-party service provider, and access to the Port web UI in the EU has been restored.
We are experiencing intermittent issues with AI-powered features in the EU region, including the AI assistant and AI workflow nodes. Some requests may fail or time out. The issue has been traced to our upstream AI infrastructure provider, and we have opened a support case with them. We are actively investigating and will provide updates as we learn more.
This incident has been resolved.
We are investigating an issue related to actions and automations being slow.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
The statuses of 'Hosted by Port' integrations aren't being updated, Affecting Ocean saas setting changes + operations (new resyncs, mapping changes). The integration + resyncs themselves are working properly. This is supposed to affect all Hosted integrations' based operations.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently identifying the root cause of the incident
We have identified that the incident only affects EU based customers.
We've identified the issue, working on a fix
A fix has been implemented and we are monitoring the results.
This incident has been resolved.