Port incident

[EU] Issue accessing Port

Critical Resolved View vendor source →

Port experienced a critical incident on September 24, 2026 affecting Web UI and Blueprints API and 1 more component, lasting 1h 9m. The incident has been resolved; the full update timeline is below.

Started
Sep 24, 2026, 01:57 PM UTC
Resolved
Sep 24, 2026, 03:07 PM UTC
Duration
1h 9m
Detected by Pingoru
Sep 24, 2026, 01:57 PM UTC

Affected components

Web UIBlueprints APIEntities API

Update timeline

  1. investigating Sep 24, 2026, 01:57 PM UTC

    We are currently investigating an issue accessing Port from the UI and the API. Attempts to login to Port through the UI or make requests to Port API in EU might fail for certain organizations at this time

  2. identified Sep 24, 2026, 02:46 PM UTC

    We identified a suspected cause for the issue and applied remidiation. The system is now recovering and we'll update again when we confirm full stability

  3. monitoring Sep 24, 2026, 02:58 PM UTC

    We identified the issue, monitoring. All flows seems back to normal

  4. resolved Sep 24, 2026, 03:07 PM UTC

    System stable