Port experienced a major incident on March 24, 2026 affecting AI, lasting 23h. The incident has been resolved; the full update timeline is below.
Affected components
AI
Update timeline
- identified Mar 24, 2026, 12:10 PM UTC
We are experiencing intermittent issues with AI-powered features in the EU region, including the AI assistant and AI workflow nodes. Some requests may fail or time out. The issue has been traced to our upstream AI infrastructure provider, and we have opened a support case with them. We are actively investigating and will provide updates as we learn more.
- resolved Mar 25, 2026, 11:10 AM UTC
This incident has been resolved.