Port incident

Issue accessing Port's Web UI in the EU

Critical Resolved View vendor source →
Started
Apr 22, 2026, 06:47 PM UTC
Resolved
Apr 22, 2026, 07:00 PM UTC
Duration
13m
Detected by Pingoru
Apr 22, 2026, 06:47 PM UTC

Affected components

Web UIAuth0 User Authentication

Update timeline

  1. investigating Apr 22, 2026, 06:47 PM UTC

    Due to an issue with Port's 3rd party login provider, logins to Port's web UI in the EU are currently experiencing issues. Port's API and all other functionality remains online.

  2. investigating Apr 22, 2026, 06:47 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 22, 2026, 06:51 PM UTC

    Our 3rd party login provider is recovering slowly, Web UI logins might still fail during this time for some users

  4. resolved Apr 22, 2026, 07:00 PM UTC

    The issue is now fully resolved by the third-party service provider, and access to the Port web UI in the EU has been restored.

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