Port experienced a major incident on August 20, 2025 affecting Self-Service Actions and Automations, lasting 4h 58m. The incident has been resolved; the full update timeline is below.
Affected components
Self-Service ActionsAutomations
Update timeline
- investigating Aug 20, 2025, 09:01 AM UTC
We are currently investigating an issue related to delay in actions invocations.
- identified Aug 20, 2025, 12:07 PM UTC
We found the issue and are working on a fix. We are investigating the possibility of data loss.
- monitoring Aug 20, 2025, 12:48 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 20, 2025, 02:00 PM UTC
This issue has been resolved. Audit logs for actions and automations executed during the incident may be missing.